Online Therapy

Online Therapy

Tokyo Mental Health continues to provide an array of online services by ensuring a ‘warm’ distance to support your well-being even in times of unprecedented challenges. The multidisciplinary nature of our team enables us to cater to a diverse range of mental health care needs for individuals from all walks of life.

A rich blend of professional services and effective mental health care tools available at Tokyo Mental Health will allow you to care for and monitor the state of your well-being, all from the comfort of your home.

Consultations are by appointment only.

Tokyo Mental Health online therapy poster that says "Online therapy: TMH provides professional psychotherapy and counseling services online."

Services Offered Online

Our Online Counselors and Psychologists

Tap to see the name of our counselors and psychologists.

Frequently Asked Questions

Table of Contents

 What is Online Therapy?

About Online Therapy

Online therapy (also known as e-therapy, e-mental health, teletherapy, telehealth, internet therapy, cyber counseling, or online counselling) is therapy delivered via the internet on an electronic device. The content of online therapy is just like in-person therapy, however, the sessions are held over a live video call. You can read more about online therapy on our blog post.

Is online therapy as good as face to face Therapy?

Research Evidence

Online therapy is now used to treat a broad range of mental health problems. Research evidence shows that online therapy can be effective for treating depression. For instance, a study published in the Journal of Affective Disorders found that online therapy is as effective as in-person therapy for the treatment of depression (Wagner, Horn, & Waercker, 2014). Another study published in the Journal of Psychological Disorders also reported that online cognitive behavioural therapy (CBT) is equally as effective as in-person therapy for treating major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder (Andrews et al., 2018). In relation to the recent pandemic, many studies and authorities have proposed the effective use of online therapy as an important way to meet growing mental health care needs (Liu et al., 2020; Wind, Rijkeboer, Andersson, & Riper, 2020).

For more information about online therapy, please contact us at [email protected]

Should I seek online therapy?

The advantages & Disadvantages of online therapy

Listed below are some of the commonly understood advantages and disadvantages of online therapy:

  • Accessibility for people from remotely located geographical areas
  • Saves time and cost of travelling
  • Flexibility in scheduling an appointment
  • Feel less vulnerable about opening up to your therapist by talking to them from the comfort of your home
  • Avoid running into known others
  • Potential technological glitches that may be experienced from time to time can become a barrier to effective communication
  • Some people might prefer in-person interactions
  • Online therapy is not designed for those with serious psychiatric illnesses
  • Difficulty in observing non-verbal cues such as the tone of voice, subtle facial expressions, and overall demeanor 
  • Data privacy risk using VoiP applications

 Can face-to-face therapy be replaced by online therapy?

Blended Health Care

Since online therapy comes with both advantages and disadvantages (just as face-to-face therapy does), it is important that mental health care services be tailored around the idea of a ‘blended health care’ system – treatments in which a combination of online and face-to-face health care components are applied. 

Consistent with modern concepts around ‘blended health care’, Tokyo Mental Health strives to provide mental health services specifically tailored to address an individual’s unique needs with the use of services and tools that are deemed as most appropriate for the person.

Tokyo Mental Health psychologists during a video call.

 What is online therapy like at Tokyo Mental Health? 

Tokyo Mental Health Counselors

Our therapy and counselling services are made available for you by people like you. With both personal and professional experiences in Japan and abroad, our multilingual therapists and counsellors are available to cater to your unique mental health care needs online, in the heart of Tokyo. Tokyo Mental Health is where you will meet a multidisciplinary team of therapists including psychologists, and couples and family therapists.

A sreenshot of TMH counselors and psychologists in telework.

How Can I get the most out of my online therapy?

Therapy Tools

Our therapists use various tools that complement online as well as in-person therapy services. Some of the tools available at Tokyo Mental Health are:

Psynary – an innovative online tool that will help you, and any mental health professionals with whom you are working, assess your condition and plan your treatment. It also enables you to identify your treatment priorities and set personal goals for recovery. You can also monitor your mood and sleep on a daily basis and review your progress at any time. 

Self-help books – allow you to understand the importance of, and various approaches to, caring and monitoring the state of your mental-wellbeing. Various Self-help materials are available at Tokyo Mental Health as part of the complementary therapy tools selected by our team of professional therapists, who would be able to select the materials that are most likely the best fit for you.     

CBT worksheets – another tool that is often used complementary to therapy. Cognitive behaviour therapy (CBT) worksheets are another effective self-care tool that is often used particularly by mental health professionals with a focus on the use of CBT. CBT highlights the importance of working on and completing homework / journal / log. These will assist you to better understand your behavioural patterns (e.g. experienced emotions, behaviours, coping behaviours) and, adapt positive behavioural patterns.  

Is there an Option for Online Psychological Evaluation?

Psychology Testing Services

Our psychologists provide online psychological evaluation services that are effectively customized to address your unique requirements. While some assessment tools are not available for use online, others can be provided online as an essential part of the initial screening that can assist us in understanding the potential underlying factors affecting the problems you might be experiencing in your daily life. An intake interview can also be conducted online, which can also help us understand you, as well as your family’s life narratives, that are an invaluable part of the psychological evaluation process.

For more information about online psychological evaluation services, please contact us at [email protected] 

 Can I receive psychiatric services or see a psychiatrist online?

Psychiatry Services at American Clinic Tokyo

In collaboration with Tokyo Mental Health, Dr Andrew Kissane holds his psychiatry clinic at American Clinic Tokyo which now offers both traditional face to face appointments but also online consultations where possible under the new guidance issued by the MHLW. Please contact us regarding psychiatry services in Tokyo here or contact American Clinic Tokyo directly for more information. 

For more information about online psychiatric service, please contact us at [email protected]

 How do I book an Online Therapy Appointment?


If you feel that your mental health has been affected and/or you are in need of help, please follow the links below for the service you need.

Book an appointment to see a counselor

Book an appointment for psychological testing

Book an appointment to see a psychiatrist